Contract ManagerThe Contract Manager will report to the Key Accounts Manager. The primary responsibility of the Contract Manager is to assist with the day-to-day management of on-site cleaning personnel as well as ensuring excellent client service delivery as per company standards.Duties & ResponsibilitiesKEY RESPONSIBILITIES:Enforce the Company's 'Code of Conduct'Ensure an efficient and effective operation of the SiteHandle and resolve staff and client complaintsCarry out duties and tasks as per Site Job DescriptionTake a proactive approach to cleaning-related mattersCommunicate with staff, public, client, and management regarding cleaning needsAssist with training of on-site cleaning personnelProvide administrative support to managementEnsure effective and efficient rostering of cleaning personnelInvestigate on-site allegations and report on findings accordinglyDesired Experience & QualificationMINIMUM REQUIREMENTS:Matric Certified5 years of experience in the Cleaning Industry3-5 years of direct management experienceFluent in EnglishKnowledge of Cleaning Industry regulations including Operational and Client requirementsCOMPETENCIES:Excellent verbal and written communication skillsExcellent leadership qualitiesExcellent reporting skillsExcellent management skillsMarket RelatedInterested?If you are not contacted as a shortlisted candidate within 2 weeks of the closing date, please consider your application as being unsuccessful. Please specify the position that you are applying for.All interested candidates must submit their CVs with all relevant qualifications attached, including a letter of application.
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