Take a step up and form part of the dynamic Claims Management Team.
In these changing times, you will need to take control, stay calm and make sure that we live up to our client's expectations!What will make you successful in this role?Highly proficient in Excel and Pivot tableMust be highly proficient in dealing with clients at all levelsComprehensive knowledge of legal liability and state regulationsThorough knowledge of claims investigation techniquesWritten and verbal communication skillsSupervisory skillsSelf-motivated, inspire othersMotivation and desire to excelProblem-solving skills and solution-orientedFlexibilityAbility to multi-task and cope with pressureCommitment to personal and team goalsProfessionalismAbility to apply business rules and processesGood interviewing skillsProvide technical guidance to team membersQualifications and ExperienceMinimum Experience Required• Minimum 5 years short term insurance experience• Minimum 3 years Claims experience• Minimum 3 years Salvage process (Accident and Theft) experience• Minimum 2 years Supervisory/Management experience• Solid understanding of TIA claims system and claims proceduresKnowledge and SkillsClaims administrationClaims settlements of a complex naturePayment approval and rejectionsOperate within claims guidelines and complianceCoach and mentor less experienced short term claims clerksCore CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates - Contributing independentlyBeing resilient - Contributing independentlyOur commitment to transformationMiWay is committed to achieving transformation and embraces diversity.
This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.
MiWay's Employment Equity plan and targets will be considered as part of the selection process.About the companyAs one of the largest financial services groups in South Africa, Sanlam provides insurance, investment, financial planning & retirement advice to individuals, businesses & institutions.
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