Job Requisition ID: R22465
Job DescriptionTo manage the claim from notification to completion as well as support the claims assessor in their core function and other internal and external customers.
Provide support to Claims assessors whilst ensuring accurate investigation and validation of simple claims.Contribute to teamwork and inclusivity within own team.Identify and utilise opportunities to assess and improve own performance.Ensure operational excellence through the delivery of work processes according to defined quality standards.Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation.Build and maintain stakeholder relationships.Deliver customer service through adherence to quality service standards.Contribute to cost efficiencies through responsible utilisation of work-related resources.Optimise work through the application of learning experiences.Understand business policies, regulations and procedures and comply to Corporate Governance.Job DetailsAll appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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About UsServing retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career, especially if you want to change people's lives in an authentic, profound and sustainable way.
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