Claims Administrator East London, South Africa

Candidate QualificationsCandidates must have the following qualifications:Grade 12CompetenceExperience (1+ Years in industry)Class of Business completed for STI Personal and Commercial linesOperational AbilityProduct Specific TrainingThe following additional factors will be to your (Candidates) advantage:Experience on SANTAM online systemProduct specific training completed with main players in insurance industry: Santam, Old Mutual, Momentum (Previously Alexander Forbes), Bryte etc.Main Characteristics for CandidatesStrong points include:Good verbal and written communication skills at all levelsComputer literate in Microsoft Office and internetSelf-discipline and time managementPunctualityMake and receive calls to clientsGather and follow up on all info and documents required to register claimsAdvise on claims under what section covered on policiesInteraction and follow up with InsurersInvolvement with claims intermediary service (Client satisfaction)Follow claims through to Agreement of Loss and signed by clientLogic and intellect to ensure customers are treated fairlyBuild relationships (Trust) with clients
#J-18808-Ljbffr