Claims Administrator - East London

Candidate QualificationsCandidates must have the following qualifications:Grade 12CompetenceExperience (1+ Years in industry)Class of Business completed for STI Personal and Commercial linesOperational AbilityProduct Specific TrainingThe following additional factors will be to your advantage:Experience on SANTAM online systemProduct specific training completed with main players in insurance industry: Santam, Old Mutual, Momentum (Previously Alexander Forbes), Bryte etc.Main Characteristics for CandidatesStrong points for candidates include:Good verbal and written communication skills at all levelsComputer literate in Microsoft Office and internetSelf-discipline and time managementPunctualityAbility to make and receive calls to clientsGathering and following up all info and documents required to register claimsAdvising on claims under what section covered on policiesInteraction and follow up with InsurersInvolvement with claims intermediary service (Client satisfaction)Following claims through to Agreement of Loss signed by clientLogic and intellect to ensure customers are treated fairlyBuilding trust-based relationships with clients
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