Chief Operating Officer | Umhlanga

Chief Operating Officer | Umhlanga
Join this boutique asset manager as a COO. The successful individual will be responsible for a broad level of operational duties that range from hands-on day to day management of all staff, providing strategic advice, identifying, executing existing and new operational systems and processes within this firm. The COO will oversee the company's full business operations and report to the CEO of the group of companies, implementing business strategies and optimising the organisation's operational capabilities.
Responsibilities:

Overseeing the daily business and administrative operations and improving operating procedures for optimal efficiency
Assessing and enhancing the efficiency of internal and external operational processes
Leading and motivating staff to achieve sales and organisational objectives
Overseeing the recruitment process to attract the best candidates and reduce employee turnover
Mentoring and inspiring employees to key into the vision of management
Establishing policies that improve and promote company vision and culture
Evaluating company performance and recommending strategies to improve results
Collaborating with management and other stakeholders to build and grow AUM and carry out other business-expanding strategies

Further Operational Duties:

Analyse Processes
Human Resources
Project manage (IT, Software, Internal capacity, Record Keeping, Electronic Systems, Staff performance and accountability)
Streamline and improve all processes at company
Measurement of all staff KPI's
Identifying risks and compliance shortfalls and improve thereof
General company Governance
Strategy – Execute an operational strategy in line with the company goals, targets and vision/values

Qualifications & Industry Exposure:

Commerce Qualification
RE1/RE5 – Advantageous
5-10 years of operational management experience within investments, wealth or Asset Management
Exposure to implementing new financial planning systems & CRM software

Skills & Proficiencies Required:

Leadership
Conflict Management
People Management
Out of the box thinker
Dependable
Reporting Skills
Deadline-Oriented
Critical Thinking Skills
Problem Solving Skills
Planning and Organizing
Excellent Communication Skills
Persuasiveness
Influencing and Leading
Delegation
Teamwork
Negotiation
Adaptability
High Stress Tolerance
Critical Thinking and Problem Solving Skills
Project Management
Business Management
High-Level HR Duties

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