Job DescriptionThe Chief Operations Officer is responsible for all operations activities of the business by ensuring that all operations of the bank are in total conformance to the Bank's quality system in accordance with customer and the institution's requirements.Implementation of a Business aligned strategy to balance short term growth of Business Unit with long term sustainability of Business and Group.Achievement of net profit growth for Business.Manage Cost to Income to increase profitability and efficiencies for the business.Enable enduring, rewarding relationships through the definition, creation and socialisation of the business aligned and integrated Business Unit customer (Sales and Service) delivery strategy in support of the Brand.Definition and communication of an aligned Business strategy to optimise efficiencies, innovation, process improvements, technology, governance, etc.Monitor changes in legislation, regulations, initiatives and relevant industry practices. Ensure drafting and implementation of appropriate interventions. Ensure compliance with audit requirements for the Business.Translate business strategies into actionable goals and execute relevant projects/initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.Develop a deep understanding of the technical trends, commercial market, competition and trends in the business market.Research and identify new entrants in the relevant industries (mobile, payments, finance etc.).Assess opportunities and threats from these entrants.Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data.Execute the business people strategy that nurtures talent and embraces the values, culture and philosophy of entrepreneurship, accountability and innovation in order to meet current and future business needs.Hold direct reports in the Business accountable for the implementation of Leadership Strategy that drive behaviour towards high performance.Job DetailsApplication Closing Date: 02/09/24
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
About UsServing retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career. Especially if you want to change people's lives, in an authentic, profound and sustainable way.
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