Duties and Responsibilities1.
FinanceDevelop and implement Office Administration budget.Manage financial controls and reporting.2.
Staff ManagementManage team performance.Develop individual and team competencies.Manage Industrial Relations.Recruit and select employees.Manage OHS requirements of the firm – 16.2 appointed officer.Accomplish optimal productivity levels in Administration department.3.
CommunicationManage mass communication to staff.Liaise with all stakeholders and contractors regarding Service Level Agreements.Negotiate building lease agreements.4.
Project ManagementPlan projects in detail.Co-ordinate projects.Evaluate success of projects.5.
Support ServicesManage outsourced services.Manage maintenance of equipment.Manage car fleet.Manage buildings and sites.Manage effective Mail Room services.Manage Archive services.Manage Telephone services.Manage Reception and conference room facilities.Manage refreshments provided.Manage procurement activities.Manage cell phone contracts.Manage queries and correspondence.6.
Customer RelationsManage queries and correspondence.Manage service providers.Ensure customer satisfaction.Skills and KnowledgeCommunication (both verbal and written) at all levels of the organisation.Excellent command of English (both verbal and written).Coaching and mentoring.Ability to manage/monitor various projects at the same time.Ability to work under pressure.Ability to negotiate.Organisational skills.Client service.Problem solving.Analytical skills.Project management.Document management (archiving) system.Understanding of contract requirements.QualificationsMatric/National diploma or equivalent qualification.Administration management or equivalent qualification.Procurement knowledge.General Office Management with at least 5-8 years' experience (preferably).At least 5 years' experience in staff management.Experience in preparing and managing large budgets.
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