Channel Manager

Job ObjectivesEnsure there is a relationship forged with every level that play a role in the decision making at the customer siteIdentify any possible threats, competitors and consultant influences that may cause the customer to cancelTo consistently meet set net of churn growth targetsConstantly monitor of renewal dates, overflow, quarterly project plan and analysis industry trends, debtors and technical (helpdesk) interaction and involvement to maintain customer serviceUtilize and incorporate competencies of the services of the "Product Specialist" & "Product Managers" to ensure that the companies required budgets are metFoster an atmosphere of self-study with regards to trends in the telecommunications market to ensure that the company is viewed as a leader in the Telecommunications industry.Job SkillsChange management facilitation skillsEffective time management skillsAble to direct a channel with multiple accounts and partnerspromote teamwork and camaraderie amongst staffable to communicate well and document reportspossess good interpersonal relationship towards co-workerMinimum RequirementsGrade 12Diploma in Accounting or Business Management3 years experience in Account Management3 years experience in Telecom environment