Who are we?Outsized is a curated platform of professional freelancers and independent consultants - all tailored to the needs of the financial services sector in Asia, Africa, and the Middle East. We support insurers, banks, financial inclusion organizations as well as strategy consulting firms in the finance space. Since launching in 2016, the business has delivered strong performance and is working with household names across BFSI, private equity, and consulting.Who are we looking for?(Please note: This is a process to build talent for future opportunities in the South Africa Region)We are seeking self-driven and experienced Change Managers to join our exclusive talent pool of highly skilled consultants for upcoming projects in Africa. By joining our platform, you will get the opportunity to work with some of the leading global strategy consulting and financial services firms.Role & Responsibilities:Analyze existing workflows and business processes to identify inefficiencies, bottlenecks, and areas for improvement.Design and develop optimized workflows and processes to enhance operational efficiency and meet business objectives.Collaborate with stakeholders to understand business needs and align processes with organizational goals.Implement process improvements, ensuring minimal disruption to ongoing operations.Monitor and evaluate the effectiveness of new processes, making adjustments as necessary.Utilize Lean, Six Sigma, or other process improvement methodologies to drive continuous improvement.Develop and maintain detailed process documentation, including flowcharts, process maps, and SOPs.Provide ongoing support and guidance to teams to ensure adherence to established processes.Work with IT and other departments to integrate automation and digital tools into workflows.Identify opportunities to leverage technology to streamline processes and reduce manual tasks.Establish key performance indicators (KPIs) to measure the success of process improvements.Regularly monitor process performance and generate reports for management review.Provide recommendations for further optimization based on data-driven insights.Skills & Qualifications:Bachelor's degree in Business Management, or a related field.Certification in Lean, Six Sigma, or other process improvement methodologies is a plus.3-5 years of experience in process engineering, workflow management, or a related role.Proven track record of successfully implementing process improvements in a corporate environment.Strong analytical and problem-solving skills, with the ability to identify root causes and recommend solutions.Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.Proficiency in process mapping tools (e.g., Visio, Lucidchart) and workflow management software.Experience with process automation tools and technologies is highly desirable.Duration: Once selected, the projects within this opportunity will be contractual in nature and can last between 3-12 months.
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