Key ResponsibilitiesApply a structured methodology and contribute to change management activities.Apply a change management process and tools to develop a strategy to drive adoption of the changes required by the project.Support communication efforts including drafting of communications for various stakeholders cascading key messages and interventions required at various stages of the project.Design, develop, deliver, and manage communications for a wider project team.Assess and plan change interventions.Conduct Change Impact Assessments, assess change readiness, identify, and map key stakeholders in order to develop a coherent plan that will address change needs.Identify training needs.Create Training Needs Analysis to support change programs. Influence the design and delivery of training programs, including coaching of project teams as required.Reporting and documentation.Qualification And ExperienceA matric qualification.A related Degree / Diploma.At least 6 to 8 years of proven work experience in Project and Change Management.Solid experience of a minimum of 5 years in the retail industry across functions will be advantageous.Change and impact analysis.Knowledge of Prosci ADKAR Model will be advantageous.SkillsHigh attention to detail, accuracy and a methodical approach.Strong problem-solving abilities.A strong customer centric approach with a high service delivery mindset.A professional approach with a solution focused orientation.The ability to work independently and in a team-oriented manner.The ability to work in a pressurized, high volume environment.Adaptability in a constantly changing environment.Good communication and interpersonal skills.Excellent verbal reasoning skills.Written communication skills.BehavioursApplies market and business insights in order to drive organisational objectives.Effectively works with others to achieve shared goals.Creates an environment that fosters and nurtures a culture of creativity which drives success.Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation.Develops plans and prioritises initiatives that align to the organisational goals and objectives.Understands and navigates dynamics created by processes, systems, and people.Assesses and improves the efficiency, effectiveness, and quality of various work processes.Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment.Interprets and simplifies complex and contradictory information when resolving organisational problems.Takes accountability and ensures others are held to account on agreed upon performance targets.Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results.Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.About UsWho we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.About The TeamThe human resources team strive to create the best experience for all employees throughout the organisation, focusing on people and culture. This team is responsible for talent acquisition, onboarding, performance management, development, career progression, employee relations and remuneration.
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