About Us
Fedics is in search of a Catering Manager to oversee the day-to-day operational management of a Key Account. The successful candidate will be responsible for maintaining a high-quality standard of deliverables in line with site specific SLA's, manage client relations, perform site visits, support and develop the site management. Overall responsibility is to ensure the site is managed according to budgeted costings and growth targets and to ensure all standards are adhered to in line with best practices.
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients' needs.
Duties & Responsibilities
Take full responsibility and management of the unit
Need to be able to work in a demanding environment
Setting and management of service delivery standards
Lead, motivate, train and develop a team of staff
Implement and maintain operational controls in line within budgetary requirements
Ensure quality of food preparation, presentation and service is up to Fedics standards
Ensure all Fedics policies and procedures are complied with
Daily HR and IR issues (including training, development & performance management)
Analyse and pre-empt client needs and possible complaints
Take responsibility for all functions by organising, preparing & co-ordinating
Management of all administration, finances, debtors, budgets, etc.
Process Fedics paperwork and compile & understand weekly & monthly P & L
Relationship building with the client and customers on a daily basis (essential)
Must be able to work long hours and over weekends should there be a need
Stay abreast of latest food trends and best practices
Skills and Competencies
Strong Business Acumen
Interpersonal skills
Time Management skills
Computer Skills
Honest and reliable
Attention to detail
Innovative approach to streamlining systems
Communication & organisational skills
Accuracy
Qualifications
Matric and Culinary Tertiary qualifications
Minimum of 5 yrs exp in a similar role/ Management exp Familiar accounting systems
Previous experience in the Healthcare Space would be highly advantageous.
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