Description:
Accurate handling of all Point of Sale (POS) transactions and documentation, thereby ensuring customer satisfaction. Ensure that no goods/stock pass through the Point of Sale (POS) without being paid for.
Requirements:
Grade 12 or minimum of 1 (one) year work-related experience
Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
Ability to perform basic calculations accurately
Must have strong administration skills
Must be willing to work shifts, weekends, and public holidays
Must be able to work under pressure
Cash Handling:
Ensure that all cash (including floats and petty cash) allocated to you balance (no shorts and overs)
Ensure goods are correctly identified and captured on the Point of Sale Terminal.
Capture the correct payment type received from customers on the Point of Sale Terminal
Ensure you have sufficient change at all times
Ensure pick-ups are done accurately and within the set parameters
Ensure cash-ups are done accurately at the end of your shift
Ensure all your daily takings have been dropped into the Drop Safe/vault
Ensure that all transactions relating to other stores' money, deliveries, and quotes are processed correctly.
Administration:
Sign, compile, and file all related documentation relating to the Cashier's function
Ready for Business:
Adhere to Ready for Business and Beyond my Control as per the CB Way.
Customer Service:
Offer fast, friendly, and efficient service to all Cashbuild customers when checking in and out customers' goods
Direct customers to the relevant person who can assist them
Ensure that you comply with the company's dress code
Safety (OHSA) Requirements:
Ensure safety (OHSA) compliance (e.g., ensure customer and staff safety) within area of responsibility
Report any discrepancies to the Store Manager
Security Awareness:
Ensure system password control at till point is adhered to
Ensure cash safekeeping and transport to the cash office as per the Cashbuild Way requirements
Drive for Results:
Achieve set targets and complete work accurately and at the required standard
Deliver best practice quality/standards as established in the company
Make an effort to follow through on commitments
Solve Problems:
Identify problems and seek root causes
Resolve problems and escalate issues accordingly
Use relevant information available in own department and operational work environment to resolve problems
Make Decisions:
Make decisions within the framework of company policies and within set timelines
Consider the consequences of decisions made in the area of responsibility
Implement decisions made in line with agreed processes and policies
Plan:
Plan within the framework of operational/department policies and procedures
Handle Pressure:
Handle pressure well and remain consistent in controlling responses irrespective of time or workload pressures
Communicate:
Demonstrate courtesy and effectiveness when dealing with others in day-to-day communication in line with company values
Ensure relevant information is shared with appropriate stakeholders
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