Kendrick Recruitment is now seeking an experienced and dynamic Camp Manager for a prestigious 5-Star Luxury Safari Lodge situated just outside Grahamstown. This role requires an individual who is passionate about delivering exceptional guest experiences whilst managing the day-to-day operations of the camp and staff efficiently. If you have a proven track record in luxury hospitality and enjoy the wilderness lifestyle, this could be the perfect opportunity for you!
Minimum Requirements:
Minimum of 5 years' experience in a 5-star lodge environment
Fluent in spoken and written English
Strong understanding of Food & Beverage operations
Excellent people management skills, including basic HR knowledge
Highly proficient in computer skills, particularly Microsoft Office (especially Excel)
Valid Code 8 Driver's Licence
Key Responsibilities:
Keep an up-to-date daysheet, being fully aware of all daily activities and guest information.
Personally welcome and bid farewell to guests, including agents or visitors, ensuring warm hospitality from arrival to departure.
Plan and execute special occasions such as honeymoons, anniversaries, and birthdays, following the guest delight menu to create unforgettable moments.
Oversee meal venues, set-ups, ensure bars are fully stocked, and the atmosphere is perfect for each guest.
Be actively present during mealtimes and afternoon tea to engage with guests, welcoming feedback and ensuring they enjoy a 5-star safari experience.
Manage camp expenses responsibly, ensuring strict budget control.
Maintain high team morale, engaging with staff regularly and ensuring a positive working environment.
Conduct regular on-the-job training to ensure smooth operations in your absence.
Monitor weekly lodge costs, including guest amenities, breakages, and consumables.
Track weekly lodge revenue, including sales from the safari shop and bar, and aim to optimise income.
Package and Benefits:
Salary: R17,000 per month (depending on experience)
Additional benefits included
This is an incredible opportunity for a dedicated Camp Manager to work at one of South Africa's finest lodges, ensuring guests receive world-class luxury safari experiences.
To apply or learn more, please send your CV and written references to us today!
Good Luck!
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