Job Description At Boomerang Marketing Solutions, South Africa, we're more than just a call centre—we're a vibrant community thriving since 2005!
With our employee-focused culture and the motto "Having Fun," we create an energetic environment where everyone can shine.
Our stylish, spacious workplace in Wynberg's Maynard Mall makes it easy for our talented team to connect and collaborate.
Join us on this exciting journey! MORE ABOUT THE ROLE Our client is a leader in the airline industry providing customer /contact centre service excellence across the globe.
This role will require your exceptional English Language Proficiency and Customer Service skills within an Omni-channel environment.
Join our "one of kind" award-winning company - submit your CV now!
Requirements Minimum 6 months+ experience in the Industry GDS Experience Mandatory Airline & Ticketing experience Mandatory Familiar with Galileo or similar system Fare rules including updates/voiding, etc Must have extensive knowledge of the industry and deal with multiple codes and fares Criminal Clearance SA Citizen Ability to work rotational shifts - Monday to Sunday (24/7) The role requires your reliability, flexibility, professionalism, great verbal & written English communication skills and a friendly "can do" attitude.
The successful candidates will be able to cope with multi-tasking in a fast paced, demanding environment, responding to emails, chats and telephonic enquiries during their shift. The successful candidate will be proactive, an independent thinker, people centric, possess the ability to do research, offer alternatives and solutions and be prepared to go the extra mile and delight the customer.
Benefits This role gives you the freedom of Flexi shifts operating within a 24 x 7 working environment.
You will be required to work day, evening and night shifts Monday to Sunday. *Boomerang S.A. reserves the right to withdraw any vacancies which are no longer available or erroneously advertised.
Boomerang Marketing Solutions (Pty) Ltd is a dynamic company who champions diversity, equity and non-discrimination in the work-place.
Requirements Minimum 6 months+ experience in the Industry GDS Experience Mandatory Airline & Ticketing experience Mandatory Familiar with Galileo or similar system Fare rules including updates/voiding, etc Must have extensive knowledge of the industry and deal with multiple codes and fares Criminal Clearance SA Citizen Ability to work rotational shifts - Monday to Sunday (24/7) The role requires your reliability, flexibility, professionalism, great verbal & written English communication skills and a friendly "can do" attitude.
The successful candidates will be able to cope with multi-tasking in a fast paced, demanding environment, responding to emails, chats and telephonic enquiries during their shift.
The successful candidate will be proactive, an independent thinker, people centric, possess the ability to do research, offer alternatives and solutions and be prepared to go the extra mile and delight the customer.