Call Centre Agent

Details of the offer

Job detailsHere's how the job details align with your profile.PayFrom R5500 a monthJob typeFull-timeLocation21 Field Street, Zumaysha Building, Durban Central, 4001Full job descriptionJob Opportunity: Outbound Sales Call Centre Agent at Baraka GroupAbout Baraka Group:Baraka Group is South Africa's leading debt management company, specializing in providing debt solutions to consumers who are financially stressed.
Our mission is to help individuals navigate financial challenges and improve their credit status, ensuring a brighter future for themselves and their families.
Join our passionate team and make a meaningful impact through outbound sales calls that offer customers the financial solutions they need.Position Overview:We are looking for highly motivated and goal-driven Outbound Sales Call Centre Agents to join our team.
In this role, you will be responsible for reaching out to potential customers, offering them valuable debt management services, and explaining how Baraka Group can assist them in improving their financial situation.Key Responsibilities:Make outbound calls to potential customers from leads provided by the companyEngage with customers to understand their financial challenges and offer suitable debt management solutionsPresent Baraka's services in a clear and persuasive manner, addressing customer needsFollow up with leads to close sales and ensure customer satisfactionMeet and exceed individual sales targets and performance goalsMaintain accurate records of calls, interactions, and sales activitiesProvide excellent customer service and build lasting relationships with clientsCollaborate with the sales team to share insights and improve overall sales strategiesRequirements:High school diploma or equivalent (sales or customer service qualifications are a plus)Previous experience in outbound sales or telemarketing is preferredStrong communication and persuasion skillsAbility to handle rejection and stay motivated to achieve sales targetsA customer-focused approach with a passion for helping othersStrong problem-solving skills and the ability to think on your feetComputer literacy with proficiency in MS Office and CRM systemsA positive, resilient, and target-driven attitudeWhat We Offer:Comprehensive training on products, services, and sales techniquesA dynamic, goal-oriented team environmentOpportunities for career growth and advancementA supportive work culture that values success and teamworkIf you're driven by sales targets and enjoy helping others improve their financial futures, Baraka Group is the perfect place for you!How to Apply:Please send your CV and a cover letter detailing your experience and why you're the ideal candidate for this position to ****** Baraka Group today and be part of a team that's transforming financial lives through effective, customer-focused solutions!
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