Cabling And Infrastructure Supervisor

OBJECTIVES
Main function of the Job
Data Centre Management

Manage working methods to ensure all SLA and MSA's are achieved
Management of data centre cabling infrastructure to provide a cost-effective and concurrently maintainable system supporting 99.99% uptime

Compliance

Maintain compliance in accordance with all relative policies and procedures
Meet agreed inter-departmental OLA (Operational Level Agreement)
H&S monitoring and corrective action to meet statutory compliance, SLAs and good business practice
Implement company and departmental policies, processes, and work instructions as per the agreed quality and timeline/RFS

Critical System Management

Ensure applicable planned and corrective maintenance is managed to ensure customer MSA's and SLA's are achieved
Task finalisation and report accurately, as per agreed format, quality, and within the agreed timelines

Data Centre Ethics

Ensure compliance is maintained incorporating industry best practices
Ensure data centre facilities standards are enforced and maintained
Ensure data centre cleaning standards are enforced and maintained




Skill Requirements

Good technical abilities
Effective communication skills, active listener – ability to understand requirements
Proactive problem solver, perform rapid and accurate assessments
Ability to work independently, as well as being a positive team player
Self-motivated
Conducts self professionally, exhibits elevated levels of tolerance and patience
Responsible for continued learning and self-development
Quick response to potentially critical situations
Troubleshoot systems and components to identify root causes of failures
Implement corrective actions promptly to mitigate the negative effects of system changes
Good Microsoft Office skills

Qualifications and Experience

Cabling qualification preferable
Minimum 5 years relevant data centre experience
Good knowledge of Data Centre environments and critical infrastructure systems


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