A specialist optometry clearing and benefit management company in Bloemfontein is looking for an experienced Business Unit Manager to join their dynamic team. The Business Unit manager will be responsible for managing the entire business unit for a leading medical aids company.Candidates who meet the below minimum requirements are invited to submit their application via the link provided.Minimum RequirementsMatric3 years Management or Operational experienceComputer literate: MS Office suit intermediate or advanced level1 - 3 years in the medical aid industry would be advantageousExperience in workflow processes within a dynamic, high-volume operations environment is essentialTeam management experience with teams more than 40 people will be highly advantageousRelevant qualificationLiterate in EnglishDuties And ResponsibilitiesOversees daily activity of the team and liaison with clientsPrepares budgets, schedules, and other organisational reports as needed Including presentations to client groupsManage team and workloads to meet goals and deadlinesProvides advice and guidanceImprove existing systems and policiesEnsures customer requirements are met in a timely manner and according to set service levelsResolve complex claims and customer issuesManage client relationships and expectationsExecutes plans designed to meet company goals by creating and implementing policies and coaching employeesInteract with managers and senior managers to align and optimise business processesIdentify improvement areas and implement systems to boost company effectivenessMinimal travel to client, stakeholder, service partner meetings and forumsRequired CompetenciesKnowledge of business policies, processes and procedures and legal complianceAbility to manage and lead large teams to meet deadlines and targetsAbility to inspire and influence people positivelyDetail oriented with the ability to deal with complexity and to work under pressureStrong administrative and organizational skillsAdvanced numeric and reporting skillsProfessional telephone communication skillsCoaching and mentoring skillsCustomer centric with advanced relationship management skillsCritical thinking and problem-solving abilityConfident and decisiveDesired SkillsAdministrativeCoachingEnglishMentoringNumeracyReportingProblem SolvingTelephone EtiquetteDesired Work Experience2 to 5 yearsDesired Qualification LevelGrade 12 / Matric
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