Job Description
To strategically and operationally manage and grow a portfolio of high revenue generating clients. These responsibilities include key relationship management of these clients, seeking, identifying and exploiting business opportunities for the bank and growing the portfolio through the acquisition of new clients. Success will be measured through client satisfaction levels, financial performance of the portfolio, sound governance, and new client acquisition.
Manage cost to income to increase profitability and efficiencies for the business.
Enhance business performance and profitability.
Drive customer service delivery goal achievement in line with predefined standards and in support of operational objectives.
Ensure growth and increase in customer base by managing existing clients, generating new leads, and growing the active customer account base.
Develop and manage key stakeholder relationships that enable achievement of operational objectives.
Drive the achievement of customer migration by recommending solutions and improving efficiencies.
Set tactical goals and optimize the use of people, finances, and technologies to realize those goals.
Define a sales strategy and delivery plans in support of the strategic business objectives.
Assess and evaluate credit applications in accordance with the Bank's Credit Policy and within set time frames.
Ensure compliance with legislative and audit requirements and adherence to relevant processes.
Compile reports that track progress and guide the business to make informed decisions.
Continuously assess own performance, seek timely and clear feedback, and request training where appropriate.
Manage people by executing line manager responsibilities and create an environment that encourages employee growth and performance excellence.
Job Details
Application Closing Date
26/09/24
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. Candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless required by law to disclose this information to other parties.
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