Apply By:We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:To see what life at Capitec is all about and complete a short assessment, please click here!Once you have completed the above, finalize your application by clicking apply below.Purpose Statement:To support the vision and strategy and enhance the capability of the organisation through the development and implementation of business process architecture solutions and requirements.Primary Focus:To translate business needs emanating from projects, new ideas or system changes into business requirements for developing/buying IT systems;To provide business process architecture and requirements, at enterprise level, for various Capitec business units;To support new revenue growth initiatives;To drive continuous improvement post-implementation of projects through business unit operationalisation, in order to track achievement of business benefits to deliver on strategic/business level objectives;To develop change management plans, project plans, and designing of policies/procedures/performance measures;Accountable for implementation and the quality thereof.Qualifications (Minimum):A relevant tertiary qualification in Engineering - General or Similar;Grade 12 National Certificate / Vocational.Qualifications (Ideal Or Preferred):A relevant post-graduate qualification in Engineering - General or Information Technology;Masters Degree in Business Administration.Experience:Minimum:5-10 years' proven experience in complex analytical Business Design, Development, Improvement initiatives and/or Product Design;Comfortable with implementation of approved business cases (i.e., able to go straight from ideation to implementation and measures thereof - i.e., process execution, involving stakeholder collaboration, to ensure that anticipated benefits are realised and for continuous improvement);Facilitating business requirements;Familiarity with Lean or Six Sigma methodologies / Theory of Constraints (TOC);Engineering background.Ideal:10 years' complex analytical Business Design, Development, Improvement initiatives and/or Product Design;Familiarity with Agile way of working;Translating company strategies and objectives into initiatives and/or projects;Initiation and implementation of projects with the goal to improve performance through business process improvements, revenue growth initiatives, and continuous improvement capability;Re-engineering (transforming and evolving) processes within an operations environment;Analysing/understanding emerging technologies and trends, to inform innovation and strategic business planning;Developing robust business cases for new initiatives, quantifying their benefits, and presenting these to senior management;Overseeing implementation of the approved business case; i.e., process execution involving stakeholder collaboration/Business Analysts to ensure that anticipated benefits are realised, and for continuous improvement;Building business cases to reflect the pros and cons of specific ideas.Knowledge:Minimum:Functional skills: Business Process Modelling skills (iDEF-0, Financial Modelling, Enterprise Architect, BPMN, etc.);Process Simulation Modelling;Systems Thinking skills;Client Journey Mapping / client experience;SQL skills;Technological acumen;Developing a business case;Business Change Life Cycle and Change Management principles;System Development Life Cycle;Project Management Lifecycle and methodologies;Quality Management;Risk and Issue Management;Process frameworks (Strategy, Planning, HR, Finance, Marketing, Sales, Assets, Procurement, Production, Legal, and Product Development frameworks);Management Operating System best practices;Supply Chain methodologies;Incident Management and workflow methodologies;Commercial model development;Operating model development;Business architecture development;Product development framework;Transformational management principles;Willingness to travel (local) as and if required (e.g., required monthly branch visits).Ideal:Lean or Six Sigma methodologies and related disciplines;Agile way of working practices;BABOK, SOA, TOGAF, and ARCHIMATE.Skills:Communications Skills;Strategic Thinking Skills;Computer Literacy (MS Word, MS Excel, MS Outlook);Interpersonal & Relationship management Skills;Presentation Skills;Facilitation Skills;Business Process Modelling skills (IDEF-0, Financial Modelling, Enterprise Architect, BPMN, etc.);Planning, organising and coordination skills;Commercial Thinking Skills;Analytical Skills;Problem solving skills.Conditions of Employment:Clear criminal and credit record;Willingness to travel nationally and internationally when required;Ability to work extended hours during periods of project implementation.Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
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