Technical Engineer

The successful incumbent, will report to the Technical Manager and the requirements of the position include:• A+ certification or Diploma in Information Technology• Minimum of 2/3 years' experience in hardware repairs up to board level, specifically on the following devices:o Handheld computers: Honeywell, Zebra, Datalogico Vehicle mount computers: Honeywell VM1o Industrial thermal transfer label printers: Honeywell PM43, Zebra ZT410o Optional: Line printers/Dot matrix printers, Card printers• Proficiency and experience in 2.4 and 5 GHz networks• Experience with firmware upgrades on handheld computers• Ability to reprogram new main boards after replacement• Strong diagnostic skills for identifying faults on scanners and label printers• Capability to conduct preventative maintenance on mobility equipment at customer locations• Availability for callouts to diagnose and repair faulty mobility equipment• Experience in servicing industrial label printers at customers locations• Competency in staging new mobile devices for customer sites• Workshop repairs completed within specified SLA timeframes.• Undertake new installations when required• Configure devices for sales demo requests• Knowledge of barcode label printing software – Bartender, Nice Label• Understanding of application software – Velocity for Android/ Terminal Emulator• Complete all required documentation in accurate and legible fashion• Responsible for good housekeeping and safety practices• A person who can work on his/her own with minimum supervision• Technical mindedIdeally the successful incumbent should have:• Matric, grade 12• Fluency in the English language• Valid Driver's License• Good communication skills• Must be a team player• Self-motivated• Second language would be advantageous• Enthusiasm in carrying out his/her duties• Experience in handling customers in all situations• Must have own reliable transport