Business Development SpecialistJohannesburg, GautengSalary: R30k+ Market Related, PermanentPurpose of Position:Complement Recruitment are recruiting for a Business Development Specialist based in Johannesburg, Gauteng. We are seeking a dedicated and dynamic individual with a strong background in Client Relationship Management to drive New and Existing Client Growth within our African market and other key regions.Minimum Requirements:A bachelor's degree in business administration, sales, or equivalent qualifications (an advantage).Proven track record in Client Relationship Management in Southern Africa.At least 3 years of work experience in Sales in the Southern Africa market, particularly Namibia, Zimbabwe, Botswana, Nigeria, and Zambia.Willing and able to travel into Africa.Valid Passport; Permits and Visas, etc. travel-related documents.Adaptability to changing client needs and market conditions.Key Performance Areas:Drive the growth of our clients and potential clients through relationships.Provide ongoing education to clients about new features, updates, and our total solution offerings.Maintain regular communication with clients and monitor their spending to ensure that country targets are met.Address client enquiries and provide timely feedback.Assist clients, with internal support, in closing orders by providing necessary client support and information.Gather market trends and competitor activities.Provide insights and recommendations based on market and competitive intelligence.Identify potential new clients and develop strategies for onboarding these potential clients and convert potential clients to active clients.Lead the onboarding process for new clients, ensuring they are fully integrated and supported.Spend specific periods at clients' offices, focusing on training and gaining a deeper understanding of their business needs and how we can partner.Participate with Management in setting up strategies.Develop workplans with key clients.Provide monthly progress reports.Roll out company initiatives.Travel for long periods of time to the different African regions.Competencies:Relationship building, problem-solving skills, excellent communication and interpersonal skills, ability to analyse and interpret market data, strong organisational skills and attention to detail, ability to work independently and as part of a team, customer-focused with a passion for delivering exceptional service, strong problem-solving skills and ability to think strategically, adaptable and able to thrive in a fast-paced environment, self-motivated with a proactive approach to identifying and addressing client needs.
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