Business Development Manager

Our client, a global leader in business process outsourcing (BPO), specializes in providing omnichannel solutions that span the entire customer experience and credit lifecycle, including customer acquisition, debt collection, and rehabilitation. Our client is searching for a dynamic Business Development Manager a "true hunter" to join their team in Sandton.The "New Business Hunter" is positioned to drive the acquisition of new clients and businesses in support of our market share and revenue growth objectives. This is by positioning our B2B payments platform to solve or optimise our client's EFT payment, EFT collections and/or consumer risk vetting requirements. The role requires an effective solution approach to achieve sales success. The BDM will work closely with the product and implementation teams to assist in solving client needs and deal with closure objectives.Required Minimum Education / TrainingBCom or similar qualification.An MBA or Post-graduate degree is advantageous.Recognised payment industry certification is advantageous.National Payments System experience or knowledge is essential.Required Minimum Work ExperienceOur solutions are B2B payment solutions aimed at multi-banked Business clients i.e. Medium and Large Corporate companies across all industries who integrate via H2H connectivity to our platform to leverage our payment technology for the facilitation of payments and/or collection processing on their behalf via their sponsoring bank/s to their respective debtors andPrior experience in selling H2H and to a lesser extent online payment solutions to companies will be a distinct advantage within this5 years or more payments industry experience is a requirement, specifically B2C and B2B EFT payments, B2C collections (Debit Orders, Debi-check, RMS, AVS )5 years or more experience in selling H2H EFT Payments and EFT Collections platforms/solutions is a requirement for this5 years or more sales experience as a "Hunter" with a proven performance track record is a key (Track record to be verified).Experience in solutions and consulting-based sales approaches with an ability to advise clients on payments, receipting and cashflow risk optimisation using our solutions will be an essential skill, once product training has been provided.Competencies RequiredTechnical SkillsNational payments systemSelling H2H / B2B payment solutionsNew business canvassing / "hunting"Sales pipeline developmentSales budgeting & forecastingNegotiation and deal closurePresentation preparation & deliveryProposals and report writingOut-of-the-box thinkingAnalytical problem solverArticulate with good social skillsCommercial business acumenClient & competitor researchSolutions & Strategic SellingComputer literacy (High Proficiency):Microsoft WordMicrosoft ExcelMicrosoft PowerPointBehavioural SkillsCustomer-centric & service-orientatedTarget and results-orientatedQuality orientatedConfidentReliablePositive, self-starterOrganisedAccountableReliable and trustworthyCurious and eager to learn & developAble to handle and work under pressurePersuasive and InfluencingEmotionally intelligent and sociableNatural collaborator & team playerIndependent, not requiring supervisionIntuitive, proactive and action-orientatedEthical with strong valuesKey Performance AreasSales ExecutionDrive the acquisition of new business (new-to-new clients and new-to-existing clients) in the achievement of annual revenue targets across the portfolio of services provided by theWithout reliance on external leads being provided, proactively solicit new business through own networks, client research, prospecting and canvasing activities i.e. "Hunter"Invest sufficient time and energy in developing and growing your own sales pipeline with sufficient depth and quality to ensure the achievement of annual sales growth targets. (A good indicator is 5 to 3 times pipeline cover vs target)Manage and maintain own pipeline using the company's pipeline management and reporting tool (Pipedrive – training will be provided).Keep Pipedrive up to date with all deals in flight and related deal status information to ensure accurate pipeline forecasting vs target and for monthly sales progress.To drive sales through a process of consultative solutions by first gaining a deep understanding of the client's business needs, processes, challenges and requirements and then proposing suitably tailored solutions. (Sometimes this might be with input from the product or implementation teams to support the sale)Responsible for taking charge of self-development and obtaining all the necessary knowledge and training needed to enable the effective pitching and positioning of our services to targetResponsible for keeping up to date with changes within the National Payment System and their applicability when providing solutions to clients via ourResponsible for remaining up to date with our evolving solutions suite, functionality and services and formulating appropriate solutions pitches toProviding input to our product enhancement forum based on client, competitor and market observations needed to enhance our competitive posture through direct client engagements and (Helping to drive innovation)Work with our strategic partner networks in soliciting warm leads and driving channel partners.Conduct client needs analysis, work with support teams in defining client solutions, collate all relevant information, consolidate pricing and prepare personalised business proposals for clients.Stakeholder ManagementLeads and directs the development of strong relationships with keyEnsures that stakeholders are always kept well informed and establishes a free flow of information asEnsures that Pipedrive is up to date and presents monthly reports to line management and finance for progress reporting and accurate sales forecasting.Ensures clients have been fully onboarded by implementation and that all services as per the quotation have been billed with revenueEnsures that relationships are appropriately maintained and fulfils a strategic relationship role for accounts in the relevant portfolio until it gets handed to support at the appropriateProvides input relating to business development activities and strategies at relevant planning forums.Project ManagementWorks with relevant support functions to build a long-term projectEnsures quick, accurate responses to pre-qualifications and tenders from customers.Leverages pipeline data to identify ways to grow new and existingIn collaboration with relevant support functions, drives the development, maintenance and execution of professional sales presentation decks, business proposal packs, pricing templates and onboarding documentation to ensure a professional clientEnsures that revenues are accounted for and that good relationships areReviews own performance data to monitor and measure productivity, goal progress and activity levels.Ensures effective and efficient utilisation of resources in achieving plans andProactively identifies problems or challenges hampering progress, and comes up with recommendations in consultation with line management and relevant support teams to achieve required outcomes.Business Development, Reporting and General ManagementCompiles, analyses, forecasts and reports on short, medium and long-term business prospects andEnsures on-time and accurate submission of all required reports.Ensures compliance with formalised processes, policies and procedures for audit and regulatoryProvides feedback to line management regarding services provided to clients.