Job Overview:
Job Title – Business Development Manager
Department – Express
Location – Durban
Reporting To – Sales Manager
Job Type – Full Time and Permanent
Salary – Market Related
Industry – Logistics
Purpose:
To Develop New Business Revenue and growth through prospecting, qualifying and closing the deal.
Requirements:
Knowledge & Experience
Matric or Senior Certification equivalent
MS Office Suite (especially Excel)
Minimum of 5 years Sales experience, preferably from the Logistics Industry
Skills
Excellent client orientation
Excellent negotiation skills
The ability to generate sales leads and close deals
Communication skills
Time management skills
Ability to work under pressure
Target driven
Attributes
Align performance for success: Focusing and guiding others guiding others in accomplishing work objectives
Building customer loyalty: Effectively meeting customer needs and building productive customer relationships
Customer Focus: Developing and sustaining productive customer relationships
Communication: Clearly conveying information and ideas in a manner that engages the audience
Follow up: Monitoring the results of assignments
Initiating action: Taking prompt action to accomplish objectives
Managing work (including time management): Effective managing one's time and resources to ensure that work is completed efficiently
Training
Induction
Quality Training
Duties And Accountabilities:
Development of new business
Focus on development of New Business Revenue growth through prospecting, qualifying and closing the deal
Prepare tenders, reports, presentations, Approve rates for types of customers
Generate and follow up on qualified leads in line with company specific requirements
Analyse clients' needs and propose various courier solutions accordingly and close the deal
Service Excellence
Ensure continuous follow-up by the Sales Team on pending clients
Manage and retain client relationships on all levels and provide a professional service including of after- sales service, client enquiries and regular follow ups
Sales and Targets and Administration
Exceed sales objective of assigned targets by promoting and selling couriers services through professional sales targets
Ensure consistent achievement of all relevant product/monthly targets
Submit weekly call reports to the Commercial Manager, this will enable him to monitor your weekly activities
Ensure the pipeline is up to date at all time
Manage all relevant internal administrative processes
Attend all meetings and submit weekly stats
Ensure commission sheets are signed off by the Commercial Manager and submitted to HR
Product Knowledge
Learn new products knowledge and acquire improved selling skills and communicate to the Sales Team
Keep abreast of competition services and Markets
Communication
Ensure effective and ongoing communication between the Sales Teams and supporting departments within the Company at all levels
Respond and assist on all Sales department queries as communicated by the Sales Team
Ensure effective communication with Commercial Manager and colleagues
This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.
Experience: Minimum of 5 years Sales experience, preferably from the Logistics Industry