IntroductionAbout the Client:A leading SANAS-accredited BBBEE Verification Agency with a Level Two BBBEE status. Established in 2003 and one of the first agencies to be accredited by SANAS as a verification agency in February 2009. We have been in the BEE Verification business for 13 years. We are the top rating agency in the B-BBEE verification space, and we believe to be the most Credible and Responsive BEE Verification Agency that adds value to shareholders through a Professional and knowledgeable team.Our value offerings are the following:Evaluation of B-BBEE Ownership Transactions.B-BBEE Awareness & Training on amended codes and sector charters.B-BBEE Interim Audit.B-BBEE Assessments.Element Scorecard assessment and reporting.Duties & ResponsibilitiesDuties & Responsibilities:Client InteractionDevelop sales strategy.Drive strategic sales and business development.Manage client interactions.Oversee the client renewal process through the sales administrator, including sending renewal emails to existing clients and following up on requests for proposals.Develop proposals for new clients.Create presentations on our profile and offerings and deliver them to clients.Prepare tenders for new clients.Handle client complaints and queries, update the complaints register, and maintain a database of queries.Direct technical requests and queries from clients to analysts and provide feedback to clients.Conduct sales presentations for clients.Manage accounts by following up with clients upon project completion to assess satisfaction levels and address any issues.Analyst InteractionCollaborate with the sales administrator and analysts to ensure renewals and client retention.Refer queries and technical questions to analysts for client feedback.Coordinate with analysts to finalize proposals and commence projects.Provide analysts with feedback regarding client queries and satisfaction.Sales Administration and CRMThe Business Development Manager will oversee and be accountable for this process, with the Sales Admin person providing support.Administer and maintain the CRM database.Update CRM with new opportunities, requests for proposals, and proposals.Keep client records current in the CRM system.Generate sales reports on new sales, renewals, lost clients, and new opportunities.Develop sales reports for all Opco meetings.Collaborate closely with the Exco and the Business and Account Development Manager on new sales initiatives.Schedule meetings with clients responding to inquiries and proposal requests.Conduct industry and client research to identify new sales prospects.Coordinate with consultants to obtain referrals for verification.Prepare monthly sales analysis and reports prior to sales closing.Contribute ideas and insights into sales and marketing strategies.Conduct competitive research and monitor industry trends.Engage with industry bodies to access new client opportunities.Branding, Marketing, and Social MediaThe Business Development Manager will oversee this process, with assistance from the Sales Admin person.Maintain and update the company website.Manage the LinkedIn profile.Take charge of all social media activities.Prepare marketing materials.Package & RemunerationSalary: Basic salary starting at around R28,000.00 – R40,000 CTC + Commission on top & Incentives (Please note that the salary range given is just an indicator & will be based on your experience, skillsets & in relation to your current package).
#J-18808-Ljbffr