Business Claims Advisor (Talentpool)

Job title : Business Claims Advisor (Talentpool)
Job Location : Gauteng, Johannesburg

Deadline : December 11, 2024

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Minimum Qualification Required Grade 12/Standard 10/NQF 4   RE will be beneficial  
Minimum Experience Minimum 3 years claims experience.   Minimum 5 years in the STI environment   Motor and Non-Motor claims experience and/or previous business insurance/commercial insurance is essential
Responsibilities: Register claims and appoint assessors. Manage claims in terms of claims SLA Make decision regarding merit – indemnify or not Negotiate settlement. Manage the salvage process  Detection of fraud and management of fraudulent indicators Keep the operational system updated. Provide thorough and timeous feedback to the relevant parties. Complaint's resolution
Competencies Required Must be highly proficient in dealing with clients at all levels   Excellent time management skills as this will be a combined role with business claims and partially personal claims  Excellent administrative skills   Good communication skills   Organised   Professionalism   Analytical   Problem solving skills and solution oriented   Attention to detail   Customer focus   Active listening skills   Follow up   Fluent in more than one language 
Knowledge and Skills Customer Service Team Support Administration Quality, compliance and accreditation

Insurance  jobs