Main job function As a Project Manager/Business Analyst Team Lead, you will lead a team of Business Analysts to ensure effective analysis, implementation, and improvement of business processes. The team is responsible for system-related projects and day-to-day solution support for both internal teams and clients. You will manage system-related projects on a confirmed development roadmap, which includes stakeholder requirements gathering, managing a development roadmap, risk register, and change management. Projects can span internal teams, clients, and time zones. You will act as an interface between clients and internal teams.
Qualifications National Senior Certificate Bachelor's degree or equivalent practical experience. 8 years of experience in supply chain systems. Experience with system integration, system implementation, SQL, stakeholder management, project planning, and requirements gathering. Experience in the Supply Chain and Logistics industry. Criteria Experience in a functional lead/business analyst role with system implementations in supply chain environments. Experience collaborating with cross-functional teams on business process enhancements. Experience driving systems strategy, gathering and documenting business requirements, leading analysis, business process designs, functional configuration, testing, and client user training. Ability to collaborate, take ownership, and lead a team. Experience in configuring and testing system implementations and changes. Proficiency with Jira ticketing systems. Proven project management experience and leading cross-functional teams. Expertise in using analytical software and tools such as SQL, Excel, and business intelligence platforms. Excellent communication, interpersonal, and leadership skills. Certified Business Analysis Professional (CBAP) or similar certification is highly desirable. Proficiency in business analysis techniques such as process modelling, data analysis, and requirements documentation using tools like Jira or Visio. The ability to make balanced and sound decisions after careful consideration of the facts; understands issues and problems, evaluates the consequences of alternative solutions, and selects the most appropriate alternative. Creates a quality orientated environment by taking responsibility for the management of quality outputs; ensuring that organizational standards of excellence are adhered to. The ability to prioritise and plan, and yet be flexible and adaptable in revising plans and priorities on short notice in order to achieve objectives timeously and effectively. Taking prompt action to accomplish objectives, dealing with issues proactively and persistently. Ability to express self-confidently, clearly, and logically in a manner that is appropriate to the receiver's needs and expectations.
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