Vacancy: Business Analyst
Region: Midrand
Reporting to: Group PMO Lead
Overall Purpose of the Job: The overall purpose of this position is to liaise with business and the IT Team, forge and sustain good relations, gain an in-depth business and applications understanding as well as maintain and grow existing business by enhancing processes to provide efficiency.
The incumbent's role would be to analyse, propose and present integrated solutions to both existing and new applications; which represents the full spectrum the Group's offering.
Minimum Qualifications and Experience: Post Matric Qualification Grade 12 (minimum)Business Analyst CertificationProcess mapping CertificationKnowledge of banking industry processes. Banking certification would be an advantage5 years of proven track record of working as Business Analyst on Finance and IT projectsProving strong quantitative abilitiesDemonstrating proficiency in Microsoft Office programs, such as Excel and PowerPointShowing knowledge of standard accounting proceduresExcellent analytical, multi-tasking, organizational and project management skills.Solid communication (oral and written) and interpersonal skills required to interact with colleagues and clients both at a high-level and at a detailed level.Keen interest in understanding new technologies and solving problems.Ability to play an integral part in project delivery given tight constraints and uncompromising qualityEffective presentation, documentation and report writing skills.Professional and well presented at all timesAbility to work under pressure and for extended hours, if requiredMust be prepared to travelValid driver's licenseReliable carMain Duties: Elicit requirements using workshops, document analysis and evaluation of existing and new systemsBusiness/system process mapping techniquesCreate User Interface diagramsPerform post deployment testing to ensure that the system performs perfectly in productionDeveloping a clear understanding of all existing data requirementsRunning specific analysis projectsImproving the quality of the products and services delivered by ITAssisting with integration and facilitating user acceptance testingReview testing results to ensure correct functionality is implementedSupporting the development of training and implementation materialProviding support during and post implementationDeveloping project plans and providing project management assistanceExamine business operations and activities to assist in determining new and improved IT solutionsUnderstand major and minor system change requirements and the drivers thereofDiscuss the existing business models and the flow of data in the businessIdentify options for potential solutionsAssess the feasibility of these options from both a technical and business perspectiveProduce designs of new/changed IT systems/processes for others to develop and buildSpecify the data, files and logical operations the system will perform as well as the way data will be viewed by the userExpand and modify system to serve new purposes or improve work flow.Liaise extensively with external (development partners) or internal (user/executive management) clientsWork closely with developers and a variety of end users to ensure technical compatibility and user satisfactionDevelop training material and SOP's for users of systemsDevelop SOP's for support staff when application is moved into productionProject implementationIdentifying, evaluating and having a clear understanding of the high-level business needs of clients and stakeholders;Translating business requirements to detailed technical requirements with fluency to enable IT technical teams;Critically evaluating information gathered from multiple sources;Reconciling conflicting requirements;Abstracting up low-level technical information to a high-level general understanding;Creation and update of requirements traceability matrix against solution architecture, design, test planning and hand-over to support;Providing technical analysis and preparing presentation of recommendation to management;Continuously monitoring and analysing potential impacts to requirements and technical scope;Assist in developing and validating test plans;Business process mapping of current state and desired state.Contribute to development of an Opportunity Assessment (Business Case) for solution proposals including business need, cost/benefit analysis, feasibility and gap analysis.Conduct risk assessments for solutions including impact on business process.Develop Use Cases to be used by the QA team to develop unit tests and UAT scripts.Conduct and/or facilitate information sessions and user training for new applications.Contribute to Project Look Backs as part of the post project assessment process. Behavioural Competencies: Excellent verbal & written communication skillsExcellent customer service skillsAnalytical thinkingComputer literateAdaptabilityMotivationNegotiationPersuasivenessPresentation skillsResilienceHigh level of IntegrityWe reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
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