About the job Business AnalystBusiness AnalystCape Town (Remote)PermanentThe company is a young, upcoming edtech startup that is looking to transform the success rate of university students. Our services are aimed at giving students a greater chance of completing university and being well-prepared for the workplace. Our ultimate ambition for the company to produce graduates from disadvantaged backgrounds so they end up in highly skilled jobs that can generate the kind of income that alleviates generational poverty. Our student success solutions include monitoring of student progress, one-on-one tutoring support, peer-to-peer mentoring,and resources for personal development and career readiness. We also provide end-to-end student funding administration for our clients. This process encompasses all elements of the student funding ecosystem.If you are a business analyst looking for an opportunity to make a real impact on the lives of students from disadvantaged backgrounds, and be part of a collaborative and dynamic team, then this is the perfect role for you.Our ValuesCommitment: Dedicated to the betterment of our end users with a long-term commitment to our missionCustomer Centric: Committed to creating a truly engaging and valued experience for our clients and students to help them succeedEmpathetic: Empathetic to the struggles and challenges that our end user students faceHonesty: Honest in the way we express feedback to our stakeholders and in the way we conduct ourselvesUnity: Always there for each other in the good and the bad, recognising the importance and difficulty of the mission at handIf you enjoy working in an environment where all team members opinions matter, and all voices are heard, then you will fit perfectly into our company culture.Duties and Responsibilities:Takes the lead on projects to understand business requirementsMap/document 'AS-IS" processes and then define "To-Be" processesLeads business engagements and works closely with all stakeholders across IT andbusiness to ensure that the business needs are defined and that the most appropriate solution is selected and implementedWork in an agile environment to determine and deliver epics, features and user storiesMaintain the agile backlogs accordinglyDefines business cases as required, effectively documenting business processes and business requirementsEffectively document functional requirements specificationsAnalyses systems and business processes to determine problems, risks, and opportunities for improvementDefines and executes test cases and facilitates business acceptance testingFacilitate workshop sessions to extract requirements with multiple stakeholders by setting up and facilitating workshops via Google Meets or in person to extract informationFacilitates the implementation of new or enhanced processesApplication design, development inputs, testing and system pilots where necessaryMaintains a deep understanding of the companys systems and processes, and comfortable to decline requests that do not comply with the product visionRequirements:The following qualifications are acceptable: Agile and/ or BA Relevant TertiaryQualification in IT; or Bachelor's Degree in Computer Science; Engineering; any proven experience-based equivalentWe are specifically looking for an individual with strong JIRA experience as we are wanting to find someone who can make an impact in improving this for our teams. We also use MS Office, Gmail, the Google ecosystem of services, Jira (essential), Lucidchart (advantageous)We hope to employ an energetic, curious and eager individualThe successful candidate will be working remotely most of the time. However, candidates must be able to get to the Cape Town/JHB office, client offices or workshop venues as and when requiredMust have stable Wi-Fi or fibre connection at home, however every new team member is provided with a state of the art laptop and mobile deviceExperience/Skills:3+ years hands-on experience related to Business Analysis, System Analysis, Agile environment experience and Project Management experience highly recommendedVery strong JIRA skills is absolutely essential for this roleSQL or development knowledge advantageousInnovative problem solver (there will be no shortage of opportunities to learn and try new things)Disciplined self-starter who can work unsupervised/autonomously in a flexible work environment (this is very important if you want to succeed)Able to act without being toldAble to structure and process complex business requirements and translate these to feasible development ideasUnderstands and can speak to all aspects of the software development life cycle (e.g., requirements, analysis, design, implementation, testing, and documentation) and associated execution models (e.g., Waterfall, Agile, Iterative Development, etc.)Strategic mindsetBusiness insightSomeone that can act ethically and truthfullyCan communicate effectively with all stakeholders
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