We're looking for an experienced Business Analyst to join our team. As part of our dynamic and growing organization, you'll have the opportunity to work on cutting-edge projects and collaborate within a cross- functional team. What you'll do:Consult stakeholders, to understand their structure, functions, and products and/or services.Build and maintain strong relationships with clients and act as a consultant on the projects or applications.Challenge the business in their thinking, especially to understand the intent of the business requirement.Elicit, gather, analyse, document, validate and communicate business requirements (User Stories and Acceptance Criteria)Create Business Requirements Documents and Functional Requirement Specifications.Create 'as-is' and 'to-be' process flows.Facilitate user story sessions to extract requirements, acceptance criteria and test cases with multiple stakeholders by setting up and facilitating workshops in person or Client preferred online platforms, such as Teams, to extract information.Effectively document customer journeys.Effectively document business requirement specifications.Map customer journeys into Features, User stories, Sprint tasks.Understand backlogs and planning, and velocity.Understand the technical landscape for effective test planning.Execute change management for a project where there are multiple change units.Work with the vendors on change management activities.Your expertise:Strong intermediate – Senior/ 7+ years within a Business Analyst roleIn-depth financial services experience (very beneficial)Strong experience in creating UML artefacts, including Use Case, Activity, Sequence, Class, and State diagrams, to ensure effective communication and alignment among project teams.A strong background in test planning, execution, issue resolution, and report generation, ensuring compliance with business requirements and delivering high-quality results.Experience in utilizing BA tools and expertise in IT and Digital projects.Qualifications:MatricRelevant IT/ BA QualificationPersonal attributes:Proven ability to work creatively and analytically in a problem-solving environmentConfidence to express ideas as part of a teamExcellent communication, interpersonal and teamwork skills.Other information applicable to opportunity: Location: Cape Town – hybridInitial 6 month contractWhy work for us?Want to work for an organization that solves complex real-world problems with innovative software solutions? At iOCO, we believe anything is possible with modern technology, software, and development expertise. We are continuously pushing the boundaries of innovative solutions across multiple industries using an array of technologies.?You will be part of a consultancy, working with some of the most knowledgeable minds in the industry on interesting solutions across different business domains.?Our culture of continuous learning will ensure that you will have all the opportunities, tools, and support to hone and grow your craft.?By joining IOCO you will have an open invitation to developer inspiring forums. A place where you will be able to connect and learn from and with your peers by sharing ideas, experiences, practices, and solutions.