Business Analyst Cape Town

Purpose of the Job: Join a fast-growing financial services powerhouse as an Intermediate Business Analyst.
You''ll gather and document business requirements, create BRDs, and perform analyses to drive development and operational excellence.
You''ll collaborate with stakeholders, validate requirements, and ensure top-notch documentation.
Tools include SQL, Jira, and Power BI.
Key Responsibilities: Capture and document business needsConduct in-depth analysesCollaborate with stakeholdersMaintain accurate documentationPropose and design solutionsCommunicate requirements and secure approvalsAddress conflicting opinions and prioritize effectivelyKey Performance Areas: Engage stakeholders and estimate analysis effortsAlign, document, and analyze requirementsEnsure requirements meet quality standardsValidate solutions and assist with testingInterface between business and tech teams, resolve production issuesQualifications: 3-year tertiary qualification in a relevant field; Business Analysis diploma3-5 years in a similar role; financial services, contact centers, or debt collection experience is a plusCompetencies: Expertise in business analysis, SQL, Jira, and Power BIExperience with ScrumStrong problem-solving, detail-oriented, proactive, and innovative