Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Understand the nature and business impact of requests, perform the required analysis, and work with the developers to ensure functional and technical specifications are understood and delivered. Communicate clearly with all stakeholders and gather, coordinate and manage business requirements, risks and expectations. Support the business with regards to business and process improvement, ensure appropriate documentation is created and maintained, and perform high-level end-user testing before delivering solutions. Key Responsibilities Consult with business to identify business problems and opportunities. Assist with the development of proposed solutions and supporting business case. Analyse and review relevant business processes and understand the impact on business and systems. Gather, analyse, document and maintain business requirements and functional specifications. Participate in quality assurance and user acceptance testing. Investigate production incidents and change requests to identify solutions and work with development team to implement solutions. Provide support and collaborate with project management, change management, training, design, development and testing functions to ensure that solutions deliver on business expectations. Stay current on industry practices and trends and contribute to continuous improvement through the use of technology and improvement of processes. Create monthly reports to track progress of solutions against identified benefits. Cost Control and Governance Adherence Proactively ensure use of time, resources, money, materials or equipment is in line with policies and procedures. Comply with corporate governance policies, procedures and standards. Operate within agreed mandates. Quality People Practices Align own behaviour with the organisation culture and values. Share and transfer product, process and systems knowledge to colleagues. Ensure achievement of own performance objectives. Actively share information with other team members regarding successes, issues, trends and ideas. Actively participate in own professional development and career path. Actively promote a culture of learning and high performance culture amongst team members. Minimum Requirements Must have a Tertiary Qualification. Agile, Lean, Six Sigma and/or Prince 2 certification would be advantageous. 1 – 3 years' experience as a business analyst working in an environment that uses agile project approaches. Short Term and/or Long Term Insurance experience. Closing Date: 10 October 2024 The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19. All prospective employees are required to disclose their vaccination status as part of the recruitment process. Please refer to Old Mutual's Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.
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