Job Classification
Job Family: Investment Banking
Career Stream: Commercial Support
Leadership Pipeline: Manage Self: Technical
Job Purpose
To provide administrative and operational support into a regional stockbroking branch as well as Head Office in the support of the strategic goals of the stockbroking business unit.
Job Responsibilities
Build and maintain sound relationships with both internal and external stakeholders by maintaining a high level of service to all stakeholders.
Establish and maintain professional relationships with Head Office by leveraging off support to them and ensuring that service is delivered in line with expectation and within compliance.
Ensure customer needs are understood and met through regular interaction; attending to their complaints promptly; meeting deadlines and following all instructions correctly.
Establish and maintain sound working relationships with team by operating as an active team member.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes, systems, and policies and support implementation of new processes, policies, and systems.
Keep abreast of legislation and other industry changes that impact on role by reading the relevant newsletters, websites, and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
Essential Qualifications - NQF Level
Matric / Grade 12 / National Senior Certificate
Preferred Qualification
Relevant Business Diploma/Degree
Minimum Experience Level
3 years experience in an administrative role in Financial Markets
Technical / Professional Knowledge
Banking procedures
Business writing
Data analysis
Governance, Risk and Controls
Microsoft Office
Relevant regulatory knowledge
Relevant software and systems knowledge
Business unit specific operational knowledge
Administrative procedures and systems
Banking knowledge
Behavioural Competencies
Communication
Collaborating
Stress Tolerance
Work Standards
Managing Work
Quality Orientation
Please contact the Nedbank Recruiting Team at +27 860 555 566
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