Administration CoordinatorReference: CPT003425-Meg-1Do you live in Melkbostrand, Milnerton, Table View, or Parklands area? A fabulous administration coordination position is available to work closely with the Branch Manager to oversee various aspects of branch activities including customer service, general operations, basic finance, budgeting, and reporting.A people's person who enjoys being at the center of all activity will be a great asset for this role.Duties & ResponsibilitiesRequirementsGrade 12, Diploma or Degree in Business Administration advantageous5 years proven experience in coordinating or a related roleStrong understanding of financial management, including budgeting and reportingKnowledge of procurement regulations, ethical practices, and industry trendsExcellent organizational and time-management abilitiesEffective communication skills, both written and verbal, and must have knowledge of industry-specific regulationsDutiesOperationsControl and manage the Repairs and Maintenance processes and procedures for the branch, including proper filing of all documentationSubmit daily timesheets for the branchAssist Branch Manager with overseeing and controlling yard activitiesEnsure monthly unit inspections and stock counts are done and submitted to Head Office on timeRequest quotes from suppliers for maintenance or transportPrepare the purchase requisition for quotes received from suppliers and submit to procurementFacilitate communication between the branch, other departments, and management, ensuring smooth information flowCustomer ServiceAssist with loading quotes on SyrinxEnsure that the branch provides excellent customer service and keeps customers informed of deliveries, collections, and maintenance schedulesLiaise with customers daily to check on service delivery and customer satisfactionAddress customer concerns, inquiries, and resolve issues in a timely and professional mannerResolve all customer queries related to invoices and statements, escalating unresolved mattersStock ControlEnsure weekly stock counts of the branch stores for materials are doneInvestigate and report discrepanciesImplement inventory management that allows accurate tracking of stock levelsConduct regular physical audits of the stock and compare physical inventory with what's recorded in the systemFinancial ManagementSend invoices to Finance for payment of suppliers after work is completedManage the debtor's book, ensuring it does not fall behind and attend to outstanding accounts, escalating unresolved mattersAnalyze financial reports to identify areas of improvementSalary: R negotiable dependent on experience
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