Minimum Requirements: Related degree or diploma in Quality/ Packaging Technology/ PackagingMin 3 years experience in manufacturing/ lab environment, preferably plasticsDemonstrated ability to lead and manage a team of Shift QC InspectorsComputer literacy - Proficient with Excel, Word, Microsoft Outlook (SAP advantageous)Good verbal and written communication skillsMust be flexible and adaptable to change due to the dynamic production environmentTeam playerHigh attention to detail and analytical abilityGood logical reasoning and decision-making abilityPassionate about Quality Customer serviceResponsibilities: Supervision and planning of shift QC InspectorsMonthly Toolbox Talks with Quality InspectorsEnsuring QC Inspectors are trained and using the correct Test Methods and Quality Inspection ProcessesEnsuring our Products comply with the SpecificationsEnsuring all Laboratory and In-process Quality Inspection Reports are filled in and signed off and there is corrective action on any non-conforming productConduct ISIR TestingEnsuring Specifications, Master Samples and First Off Samples exist for all ProductsFacilitate good teamwork and communication between Quality and the Production Team MembersLiaison with the Quality Manager on recurring non-conforming products and ConcessionsTraining and Awareness of Packers on Product quality defects and issues other customer complaints arisingAssist Production Manager with facilitating re-sorting and verification of manufacturing defects and participate, where required, in customer complaint investigationsVerify and log weekly Customer Complaint, Customer Returns and Inter-Branch Complaints on Returns Excel and in SHEQSysUpdating Manufacturing Defect and Resorting RegistersAlerting Quality Manager of any serious problems developing in ProductionEnsuring Quarantine Cage is updated and organised at all timesAwareness Training of Packers on Product Quality defects and issues identifiedParticipate in Internal and External AuditsEnforce the Quality, H&S and Food safety Systems and Processes
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