A vacancy exists for a BI Manager within the Kazang Micro Merchant Division Touchsides in Rosebank, Johannesburg (Hybrid, Remote) The BI Manager will be responsible for driving the BI strategy, driving data driven decision-making and operational excellence to ensure that the department meets organizational goals. Developing data products and maintaining reports, dashboards, scorecards, KPIs, data models, accuracy and quality. Take a lead role in managing the organisations business intelligence tools and systems ensuring data accuracy. Key Responsibilities include, but are not limited to: Data Management Create, support, and maintain data models, reports, and dashboards to address evolving data requirements. Ensure the accuracy and integrity of customer master data. Data Analysis Conduct in-depth data analysis to uncover valuable insights that support strategic decision-making. Develop and maintain advanced analytics models and techniques for forecasting and predictive analysis. Assist in ad hoc projects to identify market opportunities and threats. Conduct regional analysis to inform strategic planning processes. Develop consistent approaches and methodologies for data analysis, automate repeatable tasks and drive process efficiencies Reporting and Visualization Create and manage reports, dashboards, and visualizations that effectively communicate data findings to stakeholders. Ensure that reports are accurate, up-to-date, and align with business objectives. Business Strategy Support Collaborating with department heads and executives to define KPIs Align BI initiatives with the organizations strategic goals and priorities. Identify opportunities to leverage data for competitive advantage and business growth. Tool and Technology Management Evaluate, select, implement, and manage business intelligence tools and technologies. Optimize the use of BI tools to enhance data analysis and reporting capabilities. Training and Development Provide training and support to end-users to maximize the utilization of BI tools and resources. Address user queries and concerns regarding data and reporting. Performance Monitoring Monitor the performance of KPIs and highlight gaps and opportunities. Regularly assess the effectiveness of BI solutions and make adjustments as needed . In order to be considered for this position, the following requirements must be met: Bachelors degree in business Intelligence/ Data Science Computer Science or a related field. At least 5 years experience in a similar role with a focus on business intelligence, and data analysis Advanced proficiency in Microsoft Excel, Power BI, SQL and other data analysis tools. Familiarity with CRM systems and sales force automation are advantageous Knowledge of the industry and market dynamics is a plus Technical Competencies: Strong proficiency in data analysis and reporting tools such as Excel, Power BI, or similar platforms. Excellent data modelling and data visualization skills. Knowledge of market analysis and consumer behaviour. Strong quantitative and qualitative analytical skills. Effective communication and presentation skills. Detail-oriented with strong problem-solving abilities. Project management skills to handle ad hoc projects. Knowledge of sales forecasting techniques and economic trends. Familiarity with micro-segmentation strategies. Ability to work collaboratively in cross-functional teams. Prior experience in business intelligence, data analysis, and operations support is preferred.