Benefits Administrator

The role of a Benefits Administrator is to provide support to the Benefits team by completing accurate and timely administrative inputs, checks, and document management/filing services to ensure that all Benefits activities are recorded and traceable. The role also renders additional ad hoc support services as required within the function.
Job Category: Human Resources
Job ObjectivesProvide administrative support with employee benefit enrollments, changes, and terminations in compliance with legislation and company regulations.Maintain accurate employee records and update benefits information in People Team systems or databases.Co-ordinate the resolution of queries related to the relevant Benefits function, often communicating on behalf of others and delivering messages to third parties.Escalate concerns or challenges immediately to ensure an efficient flow of work is maintained.Capture, update, and process the relevant documents on the relevant systems.Maintain filing and record keeping on systems for reference and auditing purposes.Utilise official templates and systems for correspondence, memos, and related administrative activities.Update and maintain Benefits data in accordance with data standards.Conduct general office and/or functional specific administration.Capture and manage orders in the relevant systems where relevant within the function.Co-ordinate stationery requirements for the Benefits function.Work with various stakeholders, such as insurance providers and retirement fund administrators, to resolve benefit-related issues.Maintain confidentiality and security of employee information in compliance with relevant privacy regulations.Assist with the creation of benefit-related communications to employees, including brochures, handouts, and online resources.Co-ordinate the distribution of benefit-related communications to employees, including brochures, handouts, and online resources.Participate in benefits team meetings and contribute to process improvement initiatives.Stay updated on changing regulations and best practices in employee benefits administration.QualificationsGrade 12, National Senior Certificate - (essential).Diploma in Administration or equivalent - (beneficial).Experience+1 years in an HR Administrator or equivalent role - (essential).Experience within the FMCG, retail sector or similar - (preferred).Knowledge and SkillsExperience in a fast-paced administration role and great customer service skills.Ability to prioritise tasks and complete work to deadlines.Able to learn new skills efficiently and ensure accuracy.
#J-18808-Ljbffr