About the Area People increasingly want to transact faster, on their terms, in fluid, and dynamic ways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people. We are often a client's first impression of Discovery, so we must have the best Discovery ambassadors in our team. At the forefront of client acquisition methodology, Discovery Connect continues to be one of the fastest-growing divisions in the group. Representing all product lines (including Discovery Bank), there is an opportunity for forward thinkers, innovators, and people who thrive on complexity in a growing business.
Job Description Sell the Discovery Bank Product Suite to clients via inbound or outbound calls. Manage and convert various lead types that are generated by the business. This will also require you to maintain and grow a strong client base and build a healthy pipeline for future sales. Respond to new and current leads regarding product enquiries with the intent of possible conversion into a sale.
Key Purpose To achieve targets that will grow Discovery Bank. Build the brand and ensure that clients engage our range of products and benefits and experience our shared value offering and get clients to bank healthier.
The successful individual will be required to perform on, but not limited to the following key outputs:
Consistently achieve Sales and Activation targetsCapture all client application information accuratelyEnsure that correct products are sold to clientsMaintain accurate details and statistics of all queriesMeet all Productivity requirementsMeet all Quality and Compliance requirementsTime ManagementSuccessfully complete all Assessments on an ongoing basisPersonal Attributes and Skills The successful individual will be required to demonstrate the following competencies:
Target DrivenTeam PlayerGoal orientedSelf-motivatedAbility to perform under pressureAdapt to changeSelf-managedAbility to learn quickly and apply knowledgeSpeak fluently (accent neutral) English/AfrikaansQualification & Experience At least 2 years of sales experience, preferably in an outbound telesales environmentMinimum 1 year of bank product knowledge, Discovery Bank knowledge is an advantagePC literacy, email, Word, ExcelTertiary qualification is an advantageNQF5/National Certificate: Banking NQF level 5 and RE5 qualificationEMPLOYMENT EQUITY
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
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