FP Markets Group of Companies is a well-established multi regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Back Office KYC Specialist (Onboarding & Back Office Administration) for our office in Cape Town , South Africa - English Speaker. This is an exciting opportunity to join a global company with a professional, friendly and results-driven culture.Reporting to: Head of Back Office & Country Manager South AfricaLocation : Office Based (Hybrid model after probation)Responsibilities:Assist with the onboarding of clients which includes reviewing their KYC documents and updating client's dataProvide essential updates to customers by identifying problems and assisting with incoming queries by email and other supported communication channels of the companyActively connect with all our New & Existing Client applications and assist the Local Team in receiving outstanding clients KYC casesActively engage with clients who are in the onboarding process and ultimately have these clients applications approvedCandidate profile:Computer literacy with excellent working knowledge of Microsoft Office applicationsHigh attention to detail and client-centricKnowledge and experience in FX will be considered advantageous but not essentialA team player with excellent communication skillsFluent in verbal and written English (Additional African languages are highly advantageous )Dynamic, self-motivated, competitive and strong desire to succeedAbility to work well independently as well as in a team and can-do attitudeRE5 FAIS Qualification will be an advantageOur offer:Welcoming, young and multicultural team with approachable leadershipHigh level of autonomy, support of ideas and putting your expertise into the best practices for the companyContinuous personal development, training budget, growth with the company and opportunity to learn from industry leadersCompetitive remuneration, regular salary reviews and performance-based incentive schemesTo be groomed into a Mid-Level and Senior Level EmployeeVibrant company life: from team activities to global celebrationsNew beautiful office in Cape Town South AfricaJoin our team and be a part of a professional, rapidly growing company operating in a multicultural environment!
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