Assistant Store Manager - Clicks Randburg Location: Randburg Salary: ZAR 400000 - 500000 Position Summary Industry: Wholesale & Retail Trade Job Category: FMCG, Retail, Wholesale and Supply Chain Contract: Permanent Remuneration: Market Related EE Position: Yes Introduction Are you passionate about retail and service excellence?
Are you confident in driving sales and building customer loyalty to ensure a competitive advantage for the brand?
An exciting opportunity has become available for an Assistant Store Manager who will report to the Store Manager.
Job Purpose: Support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty to meet sales, profit, and compliance targets.
Job Objectives: Achieve the store's financial performance by maximizing sales through promotional activities and superior customer service.
Execute all operational activities of the store, including expenses, stock management, and administration.
Implement in-store visual merchandising to meet brand standards.
Motivate and direct staff to achieve targets and effectively manage in their absence.
Maintain the work schedule daily in line with the Group's labour policy.
Execute customer service initiatives that enhance customer experience and loyalty.
Attend to administrative responsibilities efficiently, including time and attendance records.
Facilitate the brand being the customer's first choice health and beauty retailer by living and driving the company values.
Education and Experience Requirements: Essential: Grade 12 (Maths 50% and English 50%) Desirable: Degree in Relevant Retail/Business Management Minimum 1 year's experience in an assistant store management role within retail/FMCG or completion of the Clicks Trainee Store Management Programme Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
Job Knowledge and Skills Required: Understanding of financial management principles Retail/FMCG background with knowledge of merchandising and promotions Knowledge of stock, cost, risk, and compliance management procedures Customer service excellence Labour legislation and IR practices People management Competency-based interviewing Results and target-driven Planning and organizing skills Problem-solving skills Strong customer orientation Following instructions and procedures Delivering results and meeting customer expectations Working with people Analyzing Leading and supervising Entrepreneurial and commercial thinking Coping with pressures and setbacks Note: Only applicants who meet the minimum requirements will be contacted.
All positions will be filled in accordance with our Employment Equity plan.
We encourage people with disabilities to apply.
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