Assistant Manager

Description:
Protect and grow profitable market share within a Store in accordance to the Store, Division and Company strategy.
Requirement:

Grade 12 with at least 2 (two) years retail management experience.
Valid Drivers license.
Valid ID or valid work permit (local).
Must have strong accounting skills.
Must be able to work under pressure.
Must be computer literate (Basic computer literacy).
Must have strong leadership skills.
Must have strong administrative skills.
Must have own transport and cell phone.
Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation.
Must have strong Human Resources skills.

Responsibilities:

Assist the Store Manager to make immediate action on any non-compliance once identified.
Assist the Store Manager to manage Damage, Obsolete and Slow moving stock items.
Assist the Store Manager to develop, implement and manage a Store Business Plan for the Store ensuring it is aligned with the overall Company strategy.
Assist the Store Manager to achieve growth in market share in your Store as defined in the strategy plan.
Assist the Store Manager to achieve sales budgets and growth objectives by Category.
Assist the Store Manager to promote customer loyalty programmes (e.g. VIC, charge cards, etc).
Assist the Store Manager to manage the distribution of advertising material to ensure maximum efficiency.
Assist the Store Manager to develop action plans proactively to protect your market where you trade when competitors enter the market.
Assist the Store Manager with implementing and monitoring the Customer Service strategy.
Assist the Store Manager to maintain Customer Audits above 95%.
Assist the Store Manager with a reliable, prompt Customer Delivery Service.
Assist the Store Manager to grow and maintain VIC client base.
Assist the Store Manager to achieve Transaction budgets.
Assist the Store Manager to recommend Range improvements to suit the market.
Assist the Store Manager to take action on Customer Surveys (implement action plans when required).
Assist the Store Manager to manage and control shrinkage within the Store.
Assist the Store Manager to manage the PIC process.
Assist the Store Manager to manage Wall to wall Stock take.
Assist the Store Manager to manage and control stock movement inside the store.
Assist the Store Manager to manage Debtors and RD Cheques within the Store.
Assist the Store Manager to manage Petty Cash.
Assist the Store Manager to manage daily Banking.
Assist the Store Manager to manage Shorts and overs.
Assist the Store Manager to manage Cheques and Credit Cards.
Assist the Store Manager to maintain and protect racking and displays.
Assist the Store Manager to maintain and protect signage (internal & external).
Assist the Store Manager to maintain forklift and generator.
Assist the Store Manager to maintain and protect IT Equipment and Telephone systems.
Assist the Store Manager to maintain and protect the Safe.
Assist the Store Manager to recruit and induct all Employees.
Assist the Store Manager to ensure Training & Development are in place for the Store.
Assist the Store Manager to ensure Succession Planning & Career pathing is in place within the Store.
Assist the Store Manager to manage manpower requirements in line with the Division and Store strategy.
Assist the Store Manager to ensure open communication/relations with the Store Employee Committee.
Assist the Store Manager to manage Employee Relations.
Assist the Store Manager to manage Safety aspects in line with local (OHSA) legislation.
Assist the Store Manager to maintain Housekeeping standards.
Assist the Store Manager to manage Merchandising standards.
Assist the Store Manager to implement and maintain the correct Planograms.
Assist the Store Manager to maintain Yard and Parking Areas.
Assist the Store Manager to achieve operating income budget.
Assist the Store Manager to manage the Store according to the Financial Model, benchmarks, and budgets.
Assist the Store Manager to achieve the Audit Benchmark.
Assist the Store Manager to implement and maintain controls and disciplines.
Assist the Store Manager to implement Corrective Action Plans where necessary.
Establish clear and compelling outcomes for area of responsibility.
Develop appropriate action plans in order to achieve established outcomes.
Ensure that employees understand their role towards the achievement of the department's outcomes.
Motivate employees to achieve the established outcomes.
Proactively identify and address issues and risks within own department.
Develop operational plans to enable the achievement of set objectives.
Ensure adherence to policies and procedures within area of responsibility.
Constantly look for and act on opportunities to improve department performance.
Work to exceed goals set by others.
Develop stretching goals for self and department.
Implement clear control mechanisms to measure results against department performance objectives.
Identify barriers to performance and persist in overcoming them.
Assist team members in achieving their goals.
Proactively anticipate and act on trends and evolving needs.
Identify gaps or potential inconsistencies in business results and prepare contingency plans.
Proactively take considered action to ensure that a current problem does not escalate.
Proactively identify problems and seek root cause.
Analyse information objectively and thoroughly.
Develop and implement appropriate action plans.
Make decisions within framework of company policies and timelines.
Establish priorities and operational plans that ensure the best utilisation of resources.
Mentor and coach subordinates by providing one-on-one coaching and support.
Work with subordinates to create individual development plans.
Delegate to individuals at the appropriate level.
Follow through on commitments made and deliver on them to achieve set objectives.
Take accountability for own and subordinates actions and implement corrective action where required.
Define clear and stretching department goals and standards.
Use appropriate behavioural skills to resolve operational performance problems.
Act as a role model and motivate others to achieve the highest standards.
Determine employees' strengths and weaknesses relative to demonstrated behaviours.
Handle pressure well and remain focused and rational.
Generate unique alternatives, options or solutions to problems.
Manage planned changes effectively.
Persuade and influence others towards point of view as leader.
Facilitate open, direct two-way communication.
Recognise conflict among team members and deal with it effectively.
Assess the needs of the audience in order to deliver appropriate messages.
Actively share information and ideas, and encourage others to share their views.


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