Assistant Manager

Job Description
The Assistant Manager will support the Store Manager in the daily operations of a retail store. Your role is to supervise employees, work with customers, and help carry out the directives of the manager and the business. Additionally, you will provide customers with a pleasant shopping experience through product knowledge, stock availability, excellent housekeeping, awareness of the latest fashion trends, and minimizing stock losses.
Key Responsibilities

Provide customer service at all times
Process customer merchandise through the tills
Assist customers with product selection to increase basket value
Ensure that all new/replenished merchandise is on the sales floor
Ensure that all ticketing and visual displays are in place
Support the manager in charge with day-to-day duties
Assist with supervising employees engaged with daily duties
Ensure daily, weekly, and monthly administration is completed (including daily banking and inventory management)
Ensure store equipment is secured and accounted for
Be aware of health and safety rules
Understand store daily, weekly, and monthly sales targets
Assist with action plans to minimize stock loss

Qualifications
Matric
Knowledge, Skills, and Experience

Grade 12
At least 1-2 years management experience in a similar environment
Computer literate
Ability to work well under pressure
Team player
Good time management
Attention to detail and accuracy of work
Problem-solving capabilities
Good communication skills
Resourcefulness
Customer service oriented
Building and maintaining relationships
Confidence and decisiveness
Passionate about the brand
Social-media savvy
Fashionable
Resilient


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