Assistant Manager and Head Guide - Game Reserve Industry (JB4858)North West Province, South Africa - Live-in positionR15 0000 - R20 000 plus benefitsPermanentAre you and your partner ready to take on an unforgettable adventure together? Our client is seeking an exceptional Assistant Manager and Head Guide to join their team, ideally alongside a partner who can bring their expertise as a Reservations/Spa Assistant! This is a dream opportunity to work side-by-side in a breathtaking natural setting, where every day brings new excitement.As the Assistant Manager and Head Guide, you'll lead a dedicated team of guides, manage the maintenance department, and deliver high-end, immersive experiences that captivate guests. Your deep knowledge of wildlife and passion for hospitality will set the tone, making each game drive and lodge moment extraordinary. Meanwhile, your partner will ensure that guests are warmly welcomed, manage reservations with precision, and offer rejuvenating spa treatments to complete the luxurious lodge experience.This is more than just a job; it's a unique lifestyle experience where you'll both thrive in a world-class, remote safari lodge, surrounded by the beauty of the wild.Minimum Requirements:FGASA Level 2 qualificationLead Trails Guide certificationPDP (Professional Driving Permit)First Aid certificationDEAT Registration for North West ProvinceMinimum 5 years of experience in a 5-star lodgeDuties and Responsibilities:Guiding & Leadership:Lead game drives, bush walks, and trails, ensuring safety and high-quality guest engagement.Oversee a small guiding team, setting standards and providing mentorship.Supervise and coordinate the lodge's maintenance department to ensure smooth operations.Guest Experience:Interact with guests, providing insights on the local ecosystem and wildlife conservation.Address guest inquiries, ensuring a memorable experience for primarily international visitors.Coordinate with other departments to provide personalized guest services.Operations Management:Support the General Manager by overseeing the guiding and maintenance departments.Conduct regular checks to ensure the lodge's facilities and equipment are well-maintained.Contribute to the lodge's daily operations, including handling guest complaints and requests.
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