Assistant Lodge Manager

Duties:Responsible for assisting the Lodge Manager with the day to day running and efficient operation of the Lodge to ensure exceptional service is delivered to guests in all areas at the LodgeStand in for the Lodge Manager when they are not availableSupport Senior Lodge Management to achieve their goals and objectivesAssist the Lodge Manager with implementing and monitoring policies, processes and standards to ensure an effective and exceptional service is provided to guestsStay up to date with changes in policies, ways of working and standards in the industryPerform all daily, weekly and monthly administrative duties relating to Lodge operations in line with company policies and proceduresIdentify and report all necessary maintenance required at the Lodge and ensure all issues are timeously resolvedAssist with on-the-job training for Lodge staffTake accountability for the performance of the functions at the LodgeRequirements:Qualification in Hotel Management Diploma/Certificate or equivalentAt least 3 years of prior working experience in guest relations at a 5-star lodge or similarHigh level of competency in spoken and written EnglishGood working knowledge of GAAP, Opera and MS Excel (Intermediate level)Sober habitsDrivers license