Salary: Market relatedLocation: Kameeldrift, PretoriaJob type: PermanentIndustry: HospitalityReference Number: RDT.K.AFBMA.07082024COMPANY DESCRIPTION:Our client, an upmarket Hotel and Conference Center in Pretoria, has a vacancy for an Assistant Food and Beverage Manager (A'la Carte Restaurant) to join their team as soon as possible.JOB DESCRIPTION:To give quality service, both to customers and colleagues, to provide and maintain the services of food and beverage and other support facilities for restaurants and banquets according to standards specified by the hotel and departments, adhering to company and statutory regulations. Restaurant Manager responsibilities include maintaining the restaurants revenue, profitability, and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.MAIN DUTIES & RESPONSIBILITIES:To lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.Responsibilities include maintaining the restaurants revenue, profitability and quality goals.Ensure efficient A'la Carte restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.Know how to oversee the dining room, check-in with customers and balance seating capacity.Maintain working knowledge of employee handbook, policy and procedure manual.Providing a high quality and consistent service to both internal and external customers.Have an extensive knowledge about the products in circulation that are on offer.Maintaining hygiene in back of house areas, Kitchens and storerooms.Adhering to a high level of cleanliness in front of house and back of house food and beverage areas.Ensuring that operating equipment is looked after packed away in the correct manner and locked away if necessary.Maintain a high level of personnel hygiene and appearance.Work safely, adhering to all hotel health and safety precautions.Attend hotel and/or departmental meetings and training sessions when necessary.Maintaining a cleaning schedule for fridge seals, cupboards, glasses, coffee machines and general.Disposal of waste before, after and during events or the opening and closing cleaning down procedures.Work in co-operation with other departments, develop and maintain an effective working relationship.Coordinate daily Front of the House and Back of the House restaurant operations.Deliver superior service and maximize customer satisfaction.Responsible for Restaurant equipment.Control operational costs and identify measures to cut waste.Appraise staff performance and provide feedback to improve productivity.Create detailed reports on weekly, monthly and annual revenues and expenses.Promote the brand in the local community through word-of-mouth and restaurant events.Train new and current employees on proper customer service practices.Implement policies and protocols that will maintain future restaurant operations.EDUCATIONAL REQUIREMENTS:Grade 12Hospitality DiplomaEXPERIENCE AND SKILLS REQUIRED:Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role.Need management skills and experience in both front and back of the house.Familiarity with restaurant management software.Experience in A'la Carte service Strong Beverage & Wine knowledge.Room service experience.Guest orientated.Have good technical understanding.Understanding stock count process.Understanding numerical data.Understanding written information.Must be able to work long hours, night shifts and weekends to meet operational requirements.POPIABy Submitting your CV, you confirm that:We may retain your personal information in our database for future matching.We may contact you when suitable opportunities arise.The information you have provided to us is true, correct and up to date.We endeavour to reply to each and every application, however, should you not hear back from us within 14 days please consider your application unsuccessful.
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