Business Segment: Insurance & Asset Management Location: ZA, GP, Roodepoort, Ellis Street 4 To assess and adjust losses of complex claims such as Subsidence, Storms etc.
To manage, control and attend to contractor audits, authorizations over-mandate, upfront assessments, customer complaints and enforce correct interpretation of the Homeowners insurance policy with panel service providers and clients.
Perform a mentoring and coaching support function to SIL, service providers and clients on products and technical aspects where specialised knowledge is required in resolving intricate challenges regarding claims relevant to Homeowners Insurance Cover.
Qualifications Qualification required: Diploma: Construction Technology Degree: Building Science or Construction Training Courses: Fire investigation, Kwikot Benchmark training Competency: FAIS Compliant Experience required: Minimum of 5 years as a Building Assessor Minimum of 3 years' experience in the Short-Term Insurance industry Knowledge, Skills and Abilities Knowledge of Homeowners policy wording interpretation Knowledge of National Building Regulations and the practical knowledge thereof.
Technical knowledge of: Rates Building and construction practice Plumbing Pools Pumps & filtering systems Flooring (carpets, wooden and laminates) Roofing Ceilings Built-in cupboards.
Municipal by-laws Knowledge of Homeowner property valuation principles for insurance replacement Knowledge of Underwriting requirements Additional Information Behavioral Competency: Judgement exercise Client-facing Analytical ability Communication and building relationships Resilience Assertive Commitment Data Affinity Bank's Values Technical Competency: Communication Skills Document Management General Administration Insurance Operations Insurance Processing Insurance Products Insurance Risk Management Risk Management Control Evaluation #J-18808-Ljbffr