Assessor,Loss Adjustor

Business Segment: Insurance & Asset Management
Location: ZA, GP, Roodepoort, Ellis Street 4
To assess and adjust losses of complex claims such as Subsidence, Storms etc. To manage, control and attend to contractor audits, authorizations over-mandate, upfront assessments, customer complaints and enforce correct interpretation of the Homeowners insurance policy with panel service providers and clients. Perform a mentoring and coaching support function to SIL, service providers and clients on products and technical aspects where specialised knowledge is required in resolving intricate challenges regarding claims relevant to Homeowners Insurance Cover.
Qualifications Qualification required:
Diploma: Construction Technology
Degree: Building Science or Construction
Training Courses: Fire investigation, Kwikot Benchmark training
Competency: FAIS Compliant
Experience required:
Minimum of 5 years as a Building Assessor
Minimum of 3 years' experience in the Short-Term Insurance industry
Knowledge, Skills and Abilities
Knowledge of Homeowners policy wording interpretation
Knowledge of National Building Regulations and the practical knowledge thereof.
Technical knowledge of:
Rates
Building and construction practice
Plumbing
Pools
Pumps & filtering systems
Flooring (carpets, wooden and laminates)
Roofing
Ceilings
Built-in cupboards.
Municipal by-laws
Knowledge of Homeowner property valuation principles for insurance replacement
Knowledge of Underwriting requirements
Additional Information Behavioral Competency:
Judgement exercise
Client-facing
Analytical ability
Communication and building relationships
Resilience
Assertive
Commitment
Data Affinity
Bank's Values
Technical Competency:
Communication Skills
Document Management
General Administration
Insurance Operations
Insurance Processing
Insurance Products
Insurance Risk Management
Risk Management
Control Evaluation

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