Assessor,Loss Adjustor

Business Segment: Insurance & Asset ManagementLocation: ZA, GP, Roodepoort, Ellis Street 4To assess and adjust losses of complex claims such as Subsidence, Storms etc. To manage, control and attend to contractor audits, authorizations over-mandate, upfront assessments, customer complaints and enforce correct interpretation of the Homeowners insurance policy with panel service providers and clients. Perform a mentoring and coaching support function to SIL, service providers and clients on products and technical aspects where specialised knowledge is required in resolving intricate challenges regarding claims relevant to Homeowners Insurance Cover.QualificationsQualification required:Diploma: Construction TechnologyDegree: Building Science or ConstructionTraining Courses: Fire investigation, Kwikot Benchmark trainingCompetency: FAIS CompliantExperience required:Minimum of 5 years as a Building AssessorMinimum of 3 years' experience in the Short-Term Insurance industryKnowledge, Skills and AbilitiesKnowledge of Homeowners policy wording interpretationKnowledge of National Building Regulations and the practical knowledge thereof.Technical knowledge of:RatesBuilding and construction practicePlumbingPoolsPumps & filtering systemsFlooring (carpets, wooden and laminates)RoofingCeilingsBuilt-in cupboards.Municipal by-lawsKnowledge of Homeowner property valuation principles for insurance replacementKnowledge of Underwriting requirementsAdditional InformationBehavioral Competency:Judgement exerciseClient-facingAnalytical abilityCommunication and building relationshipsResilienceAssertiveCommitmentData AffinityBank's ValuesTechnical Competency:Communication SkillsDocument ManagementGeneral AdministrationInsurance OperationsInsurance ProcessingInsurance ProductsInsurance Risk ManagementRisk ManagementControl Evaluation
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