A well established company based in KwaZulu-Natal is seeking a Area Sales Manager. Duties: 1.Planning · Execute the annual sales strategy and plan for allocated area/region. · Design and implement tactical and operational plans in order to meet strategic objectives within the allocated area/region. · Regular reporting against department objectives and annual calendar 2.Sales - New Hardware Merchants · Identify opportunities to source new independent and franchise hardware merchants and convert them to the buisness. · Assist new hardware merchants with the company onboarding process. · Work with internal departments such as Merchant Support and Marketing to ensure that · Hardware merchant & credit champion profiles are setup. · Hardware merchant & credit champion receives adequate training. · Hardware merchant & credit champion completes their incubation program · Marketing material is dispatched to stores. · Develop and maintain good relationship with hardware merchants, credit champions and other role players in the industry. · Develop a comprehensive understanding of the industry and how credit solutions can benefit hardware merchants. · Be a brand ambassador and reflect company values at all times. 3.Sales - Existing Hardware Merchants · Develop and maintain good relationship with hardware merchants & credit champions · Have regular face-to-face meetings with hardware merchants & credit champions to ensure continued and increased business by · Reviewing and discussing sales performance. · Identify and reporting on any operational challenges. · Identifying areas of improvement in the sales origination process. · Analyze performance data against budget, and implement corrective strategies where needed for · Underperforming hardware merchants & credit champions. · Dormant hardware merchants & credit champions. · Assist in the improvement and optimization of internal processes and policies. · Ensure partner compliance with company policies and regulatory bodies. · Handling and resolving of complaints (3rd Line Support) · Serving as the face of the organization to external partners. · Be a brand ambassador and reflect company values at all times. 4.Marketing · Execution of the marketing initiatives within the merchant sales channels in support of meeting sales targets. · Execution of promotional / brand/ and incentive campaigns as set out in the annual sales plan. 5.People Management · Lead and manage the external sales function (Internal and External Credit Champions) within the allocated area/region of responsibility by: · Providing visible and clear leadership promoting a culture of high-performance standards and customer centricity. · Ensure Credit Champions have clear and realistic targets/goals. · Monitoring and reporting of sales performance. · Ensure effective communication and change management. · Identify training needs and ensure adequate training and coaching takes place. · Address any behavioral concerns in line with the Companys Disciplinary Policy · Internal Credit Champions: · Absence management and controls. · Management of monthly payroll reports, overtime, and unpaid leave transactions. 6. Stakeholder Management and Communication · Share merchant and credit champion monthly performance reports. · Regular progress feedback to line management regarding projects and targets. · Knowledge share with team members and internal stakeholders Requirements: Matric (Grade 12) 3 years experience in a sales role Experience within the hardware sector and/or financial services (loans) will be advantageous Tertiary qualification in Sales or relevant sales and relationship management experience. Computer Literacy: MS Office (Outlook,Excel)
