About Us
Thorburn Security is looking for a highly motivated employee to serve as an Area Manager, with specialist retail and warehouse sites expertise.
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients' needs.
Duties & Responsibilities
Organize and oversee all security operations, command security personnel, develop and implement policies and procedures to maintain security standards.
Demonstrate excellent surveillance and emergency skills, strong commitment to security rules, and knowledge of all hazards and threats to safety within a retail environment.
Execute client site operating procedures as per risk protection requirements.
Develop and implement security policies, protocols, and procedures.
Control budgets for security operations and monitor expenses.
Recruit, train, and supervise security officers.
Attend parades, staff, and client meetings.
Plan and coordinate security operations for specific sundry events & SLA requirements.
Coordinate staff when responding to emergencies and alarms.
Review reports on incidents and breaches.
Investigate and resolve issues.
Direct wages labour management control.
Contract revenue contribution and overhead control.
Effective logistical control and allocation of equipment, uniform, site assets, communication and patrolling tools, supervisory fuel, and security systems.
Conduct effective site visits, inspections, audits, toolbox talks, health and safety compliance control.
Analyze staff turn aligned to contract allocation, PRP device, biometric enrolment, clocking, and rostering.
Manage costs in overtime, averaging, and relievers.
Supervise training and development.
Conduct regular pay query investigations, feedback, and resolution.
Conduct regular corrective disciplinary actions, performance assessments, and give corrective feedback on all subordinates.
Maintain serious misconduct hearings, incapacity sick leave, and poor performance aspects in accordance with the code of conduct.
Ensure SOP and compliance with PSIRA and legislation (i.e., dog handlers) at the site.
Skills and Competencies
High financial & business acumen, negotiation and influence - solid understanding of budgeting and statistical data analysis.
Excellent language proficiency and computer literacy - intricate working knowledge of MS Office package.
3-5 years management and supervision experience in DC's and retail.
Excellent knowledge of security protocols and procedures - outstanding organizational and leadership skills.
Ability to manage a team.
Training and recruitment skills.
Emergency response and alarm systems skills.
Investigation and report writing skills.
Qualifications
PSIRA Grade A.
Matric/Grade 12.
Tertiary qualification in Security Management is advantageous.
Proven experience in client-centric public relations and conflict handling as a security manager.
Experience using relevant technology and equipment (e.g., CCTV, alarms, fire-detection).
Experience in reporting and emergency response planning.
Valid driver's licence and own vehicle.
#J-18808-Ljbffr
